December 2005 • Volume 2, Issue 12

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Richland College Receives Prestigious Malcolm Baldrige Award

In a joint announcement by the U. S. Department of Commerce and the White House, Richland College has been named a recipient of the 2005 Malcolm Baldrige National Quality Award, the nation's highest Presidential honor for quality and organizational performance excellence. President George W. Bush and Commerce Secretary Carlos M. Gutierrez will present the award to Richland College at a ceremony in Washington, D.C. in early 2006.

Richland is the first community college to receive the award in its 17-year history.

Other 2005 Baldrige Award recipients are: Sunny Fresh Foods, Inc., Monticello, Minn. (manufacturing); DynMcDermott Petroleum Operations, New Orleans, La. (service); Park Place Lexus, Plano, Texas (small business); Jenks Public Schools, Jenks, Okla. (education); and Bronson Methodist Hospital, Kalamazoo, Mich. (health care).

“President Bush and I proudly announce these organizations as recipients of the prestigious Malcolm Baldrige National Quality Award,” said Secretary Gutierrez. “By pursuing excellence in every aspect of their operations, the men and women of these innovative, high-performing organizations have proven ready to meet the competitive challenges of the future. The recipients of the Baldrige Award provide inspiration for all U.S. organizations in their quest for excellence.”

The 2005 Baldrige Award recipients were selected from among 64 applicants. All six recipients were evaluated rigorously by an independent board of examiners in seven areas: leadership; strategic planning; customer and market focus; measurement, analysis and knowledge management; human resource focus; process management; and results. The evaluation process included about 1,000 hours of review and an on-site visit by teams of examiners to clarify questions and verify information in the applications.

Named after the 26th Secretary of Commerce, the Malcolm Baldrige National Quality Award was established by Congress in 1987 to enhance the competitiveness and performance of U.S. businesses, and expanded in 1998 to include education and health care.

The award promotes excellence in organizational performance, recognizes the quality and performance achievements of U.S. organizations, and publicizes successful performance strategies. The award may be presented to five types of organizations: manufacturers, service companies, small businesses, education organizations and health care organizations. The award is not given for specific products or services. Since 1988, 68 Baldrige Awards have been presented to 64 organizations. Baldrige Award recipients can reapply after five years.

Richland College has been a member of the Richardson Chamber of Commerce since 1978 and is a platinum-level member of the Chamber's President's Club.



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